Feedback & Complaints

Unique Support Services is committed to providing high quality services and meeting your needs. We value your feedback – including complaints. Please let us know what we do well and where we can improve our services.

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Your Feedback Matters

We welcome your suggestions, feedback, or concerns. You can reach out to us using any of the contact methods listed below. When submitting feedback, please include all relevant details to help us understand and address your matter effectively.

By completing and submitting the web form below

By emailing us at feedback@uniquesupport.com.au

By calling us on
(08) 9404 6947

By contacting the Health and Disability Services Complaints Office (HaDSCO) below

Fields marked with * are mandatory

I would like to remain anonymous

* Your first name

* Your last name

Postal Address

* Contact Email

Preferred Contact Number

* Preferred Contact Method

The name of the individual who received support
Individual's first name (if known)

Individual's last name (if known)

* Your relationship to the individual

* Do you require an interpreter?
NoYes

* Are you making a complaint on someone else's behalf?
NoYes

* Does the person know you are making a complaint on their behalf?
NoYes

* Do you give us permission to speak with the person regarding this feedback?
NoYes

Describe your feedback or complaint
* Please be as descriptive as possible

What outcomes would you like as a result of providing this feedback/complaint?

Do you have any additional information or comments to provide?

Attach a file (optional)

Health and Disability Services Complaints Office (HaDSCO)

Alternatively, you can contact the Health and Disability Services Complaints Office (HaDSCO) which is an independent Statutory Authority offering an impartial resolution service for complaints relating to health, disability and mental health services:

Phone: (08) 6551 7600
TTY: (08) 6551 7640
Freecall: 1800 813 583
Email: mail@hadsco.wa.gov.au
Website: www.hadsco.wa.gov.au

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