Feedback & Complaints

At Unique Support Services, we are committed to providing high-quality services that truly meet your needs. Your feedback—whether it’s a compliment, a suggestion, or a complaint—helps us grow and improve.

Your Feedback Matters

We welcome your suggestions, feedback, or concerns. You can reach out to us using any of the contact methods listed below. When submitting feedback, please include all relevant details to help us understand and address your matter effectively.

On this page, you’ll also find a section featuring testimonials from clients who have shared their experiences with our services.
We believe their voices reflect the impact of the work we do—and we’d love to hear yours too.

By completing and submitting this web form

By emailing us at feedback@uniquesupport.com.au 

By calling us on
(08) 9404 6947 

By contacting the Health and Disability Services Complaints Office (HaDSCO) below

What Our Clients Say

At Unique Support Services, we’re proud to walk alongside the people and families we support. Their words speak to the heart of what we do.

Here are just a few stories and testimonials from individuals who have experienced our services firsthand. We’re grateful for their trust — and inspired by their journeys.

“Real stories. Real impact.”

Health and Disability Services Complaints Office (HaDSCO)

Alternatively, you can contact the Health and Disability Services Complaints Office (HaDSCO) which is an independent Statutory Authority offering an impartial resolution service for complaints relating to health, disability and mental health services:

Phone: (08) 6551 7600  
TTY: (08) 6551 7640  
Freecall: 1800 813 583  
Email: mail@hadsco.wa.gov.au   
Website: www.hadsco.wa.gov.au